Game Policies
Deposits
● Accepted Payment Methods:
● Deposits can be made using Jazz Cash.
● All transactions are processed securely using encryption technologies.
● Minimum and Maximum Deposit Limits:
● Minimum deposit amount: Rs100
● Maximum deposit amount: No Limit.
Processing Time:
● Deposits are usually processed within 24 hours but can take longer depending on the payment method.
● Fees:
● Deposits are free for now
● Withdrawals
● Accepted Withdrawal Methods:
● Only one account that is registered with Mawinga
● Minimum and Maximum Withdrawal Limits:
● Minimum withdrawal amount: Rs1000
● Maximum withdrawal per transaction: Rs10000
● Maximum withdrawal per day: Rs50000
● Processing Time:
● Withdrawals are processed within 48 hours, depending on the payment method and verification status.
● Fees:
● 20% withdrawal fees apply on every withdrawal.
● Verification:
● All withdrawal requests will be subject to identity verification to prevent fraud.
● New Registration
● Required Information:
● Players must provide accurate personal information including full name as per ID, email and phone number. We may ask for an ID verification anytime
● Account Verification:
● New accounts may be subject to verification, including submitting identification documents, to confirm the player’s identity.
● Account Security:
● Players are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account.
● Player should not share his/her gaming account credentials and Manwinga account credentials.
● Mawinga will be not responsible for any fraudulent activity to your gaming and Mawinga account.
● Game rules
● Entry Fee Loss: Players must enter the lobby by the designated time. Failure to do so will result in the forfeiture of the entry fee.
● Registered IDs: Players must use the registered ID to participate. If a player wishes to use a different ID, they must first register the new ID before playing.
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● Account Banning
● Grounds for Banning:
● Accounts may be banned for reasons including but not limited to:
○ Violation of terms of service or game rules.
○ Engaging in fraudulent activities or cheating/hacking.
● Temporary vs. Permanent Banning:
● Temporary bans may last 1 day., 7 days and are typically issued for less severe infractions.
● Permanent bans are issued for serious or repeated violations and result in the loss of access to the account.
● Appeal Process:
● Players can make an appeal on a ban by contacting customer support with relevant information.
● Appeals will be reviewed within 7 business days, and the decision will be communicated to the player.
● Reinstatement:
● Accounts banned for temporary reasons will be reinstated after the ban period ends, provided no further violations have occurred.
● Permanent bans are final and will not be reversed